Troubleshooting

 

OCCASIONALLY CLEAN YOUR TOUCHPAD!

Its easy.....moisture and dust can sometimes make your touchpad not work properly so every once and a while wipe off the surface with a soft cloth and some alcohol (or similar solution) and re-plug it in.

Most problems with the touchpad can be solved by simply re-plugging in the touchpad.

You could also try cleaning the surface with alcohol or like solution, or making sure your plugged directly into a usb port on the computer and not a hub or usb splitter. Other possibilities try plugging it into a different USB port on your computer. Try the touchpad on another computer to make sure it is not a computer issue and also restarting the computer.

Feel free to contact us (212) 677-2235 or sales@ergonomictouchpad.com

Additional Software

Click here to download the free control center software

Instruction Sheets

Click here to download the Ergonomic Touchpad instruction sheet

Click here to download the Mini Ergonomic Touchpad instruction sheet

Click here to download the Ergonomic Touchpad Button instruction sheet

 

Upload Your Picture for Photo Touchpad

If you recently purchased a photo touchpad, please enter your name & email address and upload your photo.