Most problems with the touchpad can be solved by simply re-plugging in the touchpad.

You could also try cleaning the surface with alcohol or like solution, or making sure your plugged directly into a usb port on the computer and not a hub or usb splitter. Other possibilities try plugging it into a different USB port on your computer, trying it on another computer and or restarting the computer.

Feel free to contact us (212) 677-2235 or

Click here to download the free control center software


Upload Your Picture for Photo Touchpad

If you recently purchased a photo touchpad, please enter your name & email address and upload your photo.